ALERT: Keeping the safety and well-being of our campus community in mind during the current Coronavirus pandemic, the Ombuds Office is working remotely. We are here and available to assist via the phone during regular business hours so please feel free to call us at 407-823-6440 and leave a message. You can also send us an e-mail with your contact details, and we’ll give you a call as soon as possible. We know this is a stressful time and we appreciate your patience, flexibility and understanding as we navigate this unique situation.

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The University Ombuds Office provides all members of the university community (students, staff, faculty, and others) an informal, independent, confidential, neutral office that offers assistance and impartial advice regarding concerns related to the University. The University Ombuds Officer will listen to concerns and will facilitate resolution of problems. All proceedings in individual cases will be held confidential by the Ombuds Officer, unless authorized by the complainant or otherwise required by applicable law, including without limitation, Chapter 119, Florida Statutes.

Please remember that e-mail is not appropriate for confidential communications. In order to protect confidentiality, the Ombuds Office conducts its business in person and over the telephone but not via e-mail. Also, due to the confidential, impartial, informal and independent function of the Ombuds Office, communication with the office does not constitute notice to UCF.