Shreya Trivedi was appointed University Ombuds Officer in May 2011 and is a Certified Organizational Ombudsman Practitioner (CO-OP ®). From 2001 to 2006, she was the Ombuds Assistant in the University Ombuds Office. During those years, she became well versed in the roles and responsibilities of an Ombuds Officer and learned and internalized the importance of adhering to the Standards of Practice and Code of Ethics of the International Ombudsman Association. In 2008, she was appointed as acting Ombuds Officer during the scheduled absence of the Director.
Shreya joined the International Services Center in 2006 as a Recruiter and later served as Immigration Advisor and Assistant Director of Admissions and Registration.
Born in Mombasa, Kenya, Shreya came to the United States and to UCF in 2001 as an international student. While a student at UCF, she was President of the International Student Association and a member of the President’s Leadership Council. She was also a recipient of the Order of Pegasus award, which is the most prestigious award UCF students can receive, recognizing students for their academic achievement, outstanding university involvement, leadership, and community service. Shreya graduated Summa Cum Laude with a B.A. in Advertising and Public Relations and a minor in Marketing in 2005. She is currently pursuing her master’s degree in Non-Profit Management at UCF.
Shreya’s range of experience, commitment to the profession, diverse cultural background, ability to speak five languages, knowledge of the university’s structure, and sincere desire to enhance the university’s commitment to service and excellence will maintain and grow the nationally respected reputation of the University Ombuds Office.
Born and raised in Spokane, Washington, Daniel moved cross-country to participate in Disney’s college program in the fall of 1998. Instead of heading home to attend the University of Washington in Seattle, he opted to stay in Orlando and applied to UCF, where he was accepted into the School of Journalism. He graduated in the spring of 2003, with a minor in creative writing and found work with the Institute for Simulation and Training. After a few years, he transferred to the University Ombuds Office as an assistant.
The Ombuds Office is independent in structure, function and appearance to the highest degree possible within the organization. Read about independence.
Identities and concerns discussed with the Ombuds Office will not be shared with anyone else without permission, except to the extent required by law, including without limitation, Chapter 119, Florida Statutes. Read about confidentiality.
The Ombuds Office is an informal resource that considers the interests and concerns of all members of the UCF community. Read about informality.
The Ombuds Officer does not take sides, but considers the rights and interests of all parties involved in searching for a fair resolution to the problem. Read about impartiality.